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Consumer Product Safety for Retailers


(Some of these steps can be used in other countries)

Retailer

Retailers are vital to consumer product safety as they are the main interface with consumers. If you are a retailer, following the steps here will help you ensure the products you’re selling to your customers are safe for them.

As the main interface with consumers, retailers have the unique opportunity to help people buy safe products and use them safely.  Whether in a shopfront or online, retailers are the first port of call for consumers. This is why consumers often associate a product with the retailer they bought it from rather than with who made it.

For more advice on supplying safe products in Australia, see Role of suppliers.

On this page:

Source:  Australian Competition and Consumer Commission (ACCC), Product Safety Australia http://www.productsafety.gov.au/content/index.phtml/itemId/974361

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